Coordinator of Supports

The Alice Saddy Association is seeking two Full-Time Coordinators of Supports to join our team in new opportunities created through organizational growth.

This is a hands-on, people-focused role for individuals who are committed to person-directed support, community inclusion, team leadership, and supporting adults with developmental disabilities to live meaningful, self-directed lives.

At the Alice Saddy Association, we envision a welcoming, diverse, and inclusive community where all people are valued and contributing citizens. Our work is grounded in the values of respect, collaboration, accountability, and creativity, and focuses on supporting people with disabilities and their families to build the connections needed for a meaningful life.

The Coordinator of Supports works alongside adults who receive 18–24 hours of support per day. This position includes both direct support responsibilities and coordination responsibilities. The successful candidate will work closely with the Manager of Supports, Direct Support Professionals, families, and community partners to ensure supports are consistent, responsive, safe, and aligned with each person’s goals, rights, choices, and support plans.

This opportunity is well suited to someone who is ready to grow their skills in leadership, communication, problem-solving, judgment, and initiative while continuing to stay closely connected to direct support work.

About the Role

Reporting to the Manager of Supports, the Coordinator of Supports will promote and uphold the mission and values of the Alice Saddy Association while supporting the day-to-day coordination and implementation of individualized supports. This role requires strong communication, sound judgment, organization, initiative, and the ability to support teams in a collaborative and person-centred manner.

The Coordinator of Supports helps ensure that support plans, documentation, schedules, team communication, and daily practices are aligned with the needs, goals, rights, and choices of the people supported.

Key Responsibilities

Responsibilities include, but are not limited to:

• Providing direct support to people supported, including assistance with daily living, personal care, community participation, relationships, routines, and person-directed goals.
• Supporting the development, coordination, implementation, review, and documentation of Individual Support Plans, related support strategies and person directed goals.
• Coaching, mentoring, and role-modelling expectations for Direct Support Professionals while supporting team communication, consistency, problem-solving, and accountability.
• Helping ensure daily supports are safe, consistent, responsive, and aligned with the needs, rights, choices, and goals of each person supported.
• Maintaining accurate and current documentation in AIMS, including progress notes, support strategies, incidents, and relevant updates, in accordance with Association expectations.
• Supporting individualized medication, financial, Passport funding, and audit-related processes as delegated.
• Assisting with urgent and long-term shift coverage needs, including updating schedules in Inclusion Systems as required.
• Participating in the on-call rotation as directed.
• Maintaining clear, respectful and professional communication with people supported, families, team members, community partners, and the Manager of Supports.
• Completing administrative duties, including planning, documentation, scheduling-related tasks, and meetings with the Manager.
• Supporting a positive, respectful, person-centred, and accountable team culture.

Qualifications

The ideal candidate will have a combination of relevant education in Human Services, Developmental Services, Social Services, or a related field, and at least three years of related experience in developmental services, direct support, coordination, or a similar support role. Equivalent combinations of education, lived experience, and professional experience will also be considered.

They will also possess strong communication, organization, problem-solving, relationship-building, documentation, and administrative skills, with the ability to coach and support team members while demonstrating sound judgment, professionalism, and a commitment to person-directed, inclusive community-based support.

Pre-Hire Requirements

Successful candidates must provide or complete the following:

• Eligibility to work in Canada.
• Vulnerable Sector Check specific to the Alice Saddy Association.
• Three verifiable supervisory references.
• Current First Aid, CPR, and AED certification.
• Safe Management or CPI certification (Crisis Intervention Training)
• Valid driver’s licence, insurance, and access to a reliable vehicle.

Working Conditions

This role requires flexibility and includes a full-time schedule of 35 hours per week, with availability to work days, evenings, and weekends as required. The Coordinator of Supports participates in the on-call rotation and may respond to urgent support and staffing needs.

Work takes place in home, community, office, and recreational settings and includes direct support duties, personal care, physical support, administrative and computer-based work, and the use of crisis prevention and intervention strategies when required

Compensation and Benefits

• $26.96 per hour starting rate
• Employee and Family Assistance Plan available upon hire
• Additional benefits, including group benefits, extended health and dental care, life insurance, long-term disability, the Wellness Program, and Perkopolis Program, may be available if the role transitions to permanent employment, in accordance with Association policy.
• Group benefits that include extended health and dental care, life insurance and long term disability, per Association policy
• Wellness Program
• Retirement savings, enrollment in RSP/TFSA program, per Association policy
• Values driven workplace that promotes opportunities for advancement, and work-life balance.

To Apply

Interested applicants are invited to submit a resume and cover letter to Human Resources at ***email_hidden*** by midnight on June 28, 2026. Your cover letter should describe the core competencies, leadership, initiative, judgment, and experience you would bring to this position. Applicants will be contacted the week of July 6, 2026. Interviews will be scheduled on July 14, 2026.

All applications will be reviewed directly by our hiring team. The Alice Saddy Association does not use artificial intelligence to screen or evaluate candidates during recruitment. We are an equal opportunity employer committed to accessibility, inclusion, and welcoming candidates from diverse backgrounds and identities. Accommodations are available throughout the recruitment process.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.