Scheduling Systems Administrator

You’ll feel great about a career with March of Dimes Canada

At March of Dimes Canada, our collective work matters. As a leading national charity backed by a history of more than 70 years of impact, we’re dedicated to being Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide. Our collective efforts are rooted in our Purpose, Vision, and Mission, which inform how we drive all our work forward.

• Purpose: Champion equity. Empower ability.
• Vision: An inclusive, barrier-free society for people with disabilities.
• Mission: To be Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide.

Skills Development and Employment ensures that people with disabilities find and keep meaningful jobs by matching them with employers seeking qualified job candidates. In addition, they offer support with assessments, rehabilitation and child and youth programs.

The opportunity

We are currently looking to fill a full-time, permanent Scheduling Systems Administrator (Scheduling Coding/Payroll Worker) role in our North East region.

Responsibilities

• The Scheduling Systems Administrator is the first point of contact for both staff and client to ensuring that Personal Support Services are appropriately scheduled for each client.
• The position’s primary responsibility is to develop and implement a master computerized schedule in accordance with client service plans, budgeted hours and staff availability for Supervisor approval. Hours can be in the form of permanent bookings, respite hours and short notice bookings. This requires that a Master Schedule is developed in conjunction with Client, Community Support Lead and Service Manager.
• The position is involved in client orientation, planning and must have a strong ability to problem solve regarding an individual’s booking schedule. The SSA needs to have a high degree of understanding that each entry into the system impacts the end result of scheduling and our payroll systems.
• Accuracy is essential and the Scheduling Systems Administrator must be able to manage multiple priorities, take initiative to problem solve with a solid sense of responsibility and task completion; communicate concerns and seek direction as required.
• The SS Admin must be flexible to the changing demands of the job, manage workload and work area in a healthy and safe manner, and manage change in a constructive and positive fashion to ensure deadlines are met.
• Customer service, diplomacy, conflict resolution and problem solving are key skills required in this position. The SS Admin has access to highly confidential information and must not breach confidentiality.
• Work safely according to WHMIS, Occupational Health & Safety (OH&S) laws, regulations, MODC policies and procedures.

Qualifications and experience

• Strong knowledge and abilities in scheduling and organization skills including MS-office platform software (database, spreadsheets, payroll)
• Attention to detail, accuracy, organization and prioritizing skills; demonstrate initiative to problem solve; and develop novel approaches and solutions
• Demonstrate accountability, adapt and grow with challenges, excel at teamwork
• Strong communication skills when dealing with client population that is diverse in age and/or disabilities.
• Valid CPIC-vulnerable person check (obtained less than 6 months from date of application).
• Ability to work flexible and regularly scheduled hours
• Excellent interpersonal and communication skills, working with a team

Important details

Starting wage: $21.90

Hours: 35hr/week

Deadline: Please submit your resume by June 26th, 2026

Questions about working at March of Dimes Canada?

Whether starting or advancing your career with us, you’ll feel great knowing that you’re:

• Contributing to our important mission: creating real change for people with disabilities
• Joining a leading national charity with a history of impact and a future full of possibility
• Enjoying industry-leading employment incentives and benefits
• Supported in your professional growth, development, and success
• Included in our empathetic and supportive work culture

Learn more about why we’re a great employer at marchofdimes.ca/careers.

For general inquiries, you can reach us at ***email_hidden***

We value the health & safety of our employees!

MODC is committed to ensuring a healthy and safe work environment. We encourage all current and prospective employees to receive Covid-19 vaccinations and booster doses as recommended by Public Health. This reflects our dedication to safeguarding the health and wellbeing of our workforce.

Need accommodations? We're here to help!

MODC is committed to a workforce that is reflective of the diverse populations we serve. We welcome applications from qualified individuals from all backgrounds and abilities. In accordance with accessibility and human rights legislation across Canada, MODC will provide accommodations to job applicants with disabilities and other protected needs. If you require accommodation, please notify us and we will work with you to meet your needs. We are committed to a selection process and work environment that is inclusive, equitable, accessible, and barrier-free.

Our Reconciliation, Equity, Accessibility, Diversity, and Inclusion (READI) approach

MODC is dedicated to building and advancing an inclusive and welcoming culture. It’s also why we’re focused on attracting, retaining, and supporting diverse people. Thanks to our progressive practices, team members of all abilities and backgrounds are encouraged to access the opportunities and supports they need to grow, thrive, and succeed. Our READI approach is rooted in our shared belief that championing equity and empowering ability starts by investing in our team members— and in our shared culture — so that we all feel included, safe, and confident at work every single day.