Parts & Service Manager

Description: Our Client is looking for a Service Manager to join our fast-paced, energetic dealership in Swift Current, SK.

In this role you will oversee, direct, and coordinate service activities with a focus on delivering exceptional customer service, technician efficiency, and department profitability. In one of Canada's top John Deere dealer organizations you will create quality experiences in a friendly and collaborative environment that encourages learning and growth.

You Will

• Lead all Service Department processes to ensure internal and external customer satisfaction
• Build customer relationships to foster growth
• Motivate, inspire, and assist employees in their pursuit of excellence through coaching, training, and development
• Plan and initiate all Service Department functions including attraction, retention, and effective engagement of all employees
• Work with all internal departments to create effective and productive team dynamics
• Monitor and manage business plan with focus on forward growth in areas such as budget, profitability, and labour

You Have

• Minimum 5+ years of management experience in the agriculture industry
• Technical background
• Experience leading, developing, and motivating others to achieve results
• Knowledge/familiarity with John Deere and competitive products

You Are

• Results-oriented and strong work ethic
• Positive attitude
• Empathetic
• Self-aware with high level of Emotional Intelligence (EQ)
• Excellent communicator and analytical skills