Client Services Representative

Vernon Veterinary Clinic requires a full time client service representative/receptionist to join our team.

This individual will be enthusiastic, punctual, responsible with a strong work ethic, flexible and possess the initiative to work individually as well as work well as a team. The clinic is fast paced and the ability to multitask is essential.

• Create a warm and welcoming environment for our patient and pet parents
• Demonstrate experience in a fast-paced environment
• Capable of working autonomously
• Capable of following direction and performing at a high standard
• Ability to work as part of a team
• Ability to remain calm and efficient in stressful situations
• Positive outlook and enthusiasm
• Excellent time management skills
• Excellent customer service skills
• Excellent communication skills
• Answer phone calls on a multiline phone system
• Schedule appointments on Ezyvet IT system
• Placing outbound calls to pet parents for follow-up and future appointment/bookings
• Respond and manage email correspondence
• Invoicing/billing; creating estimates, process payment
• File documents electronically
• Stock shelves
• Additional administrative & housekeeping duties

Job Type: Full time

Hourly rate: $19

Benefits

Clinic discount

Uniform allowance

Work Location: In person

Submit resume and cover letter to ***email_hidden***

Only shortlisted candidates will be contacted