Customer Service Clerk

City of North Bay

Posted On

June 11, 2026 at 11:49 AM

Ends On

June 21, 2026 at 11:59 PM

Customer Service Clerk (Part-Time)

Job Posting ID

26E-36

Department & Division

Customer Service Centre – Financial Services

Job Type & Duration

Permanent Part-Time

Salary

$31.53

Hours Of Work

On call - as required

Environment

Unionized

Number Of Positions Open

Vacancy Status

Existing

AI Disclosure

The City does not make use of Artificial Intelligence in the hiring process.

Applications are invited for a Part-Time Customer Service Clerk (on call as required). Under the direction of the Customer Service Supervisor, this position is responsible and accountable for providing excellent customer service in a professional and courteous manner. The position is also responsible for a variety of administrative duties associated with the service delivery of the Customer Service Centre.

Qualifications

Minimum Grade 12 education or equivalent acceptable experience
Two (2) years recent experience in a substantially similar work environment
Two (2) years recent experience in cash handling
Ability to work quickly and accurately under pressure
Demonstrated excellent customer service skills
Demonstrated excellent written and verbal communication skills
Demonstrated organizational and decision-making skills
Demonstrated ability to work independently and in a team environment
Knowledge of, and ability to interpret City by-laws
Proficient in computer applications, i.e. Microsoft Office 365, CLASS, Sunguard
Good working knowledge of office methods and procedures

Consideration of applications will begin immediately. Qualified applicants are invited to submit a detailed resume and covering letter in one document, saved in PDF format via email to: ***email_hidden*** . Please identify the Posting ID (26E-36) in the subject line. This ad will remain posted until June 21, 2026.

While we appreciate the interest of all applicants, only those selected for an interview will be contacted.

Accommodation will be provided in all parts of the hiring process as required under the City of North Bay’s Accessibility Policy. We encourage applicants to make their needs known to Human Resources in advance.