Labour Market Development Specialist

Number of Vacancies: 1

Type of Contract: Temporary

Hours of Work: 37.5 Hours/Week

Compensation: $52,517.02- $54,638.71

Job Code: 3-ORS-2026

Contract Start Date: TBD

Contract End Date: April 30th, 2028

Department: Employment & Training

Location: Hamilton, ON

Founded in 1889,

YWCA Hamilton is known as one of Hamilton’s original social innovators and works from a feminist, anti-racist, and anti-oppressive framework. We are committed to providing meaningful and accessible services that create opportunities to amplify voices and co-create gender-inclusive and equitable communities.

YWORK FOR US?

Grounded in our core values of intersectional feminism, people-centered approaches, belonging, shared responsibility and strong partnerships, our work is guided by the belief that lasting change can be created together. YWCA Hamilton envisions an equitable world where women (cis and trans), girls, Two-Spirit and gender-diverse people have the rights and resources to shape their own lives and lead their communities. Join us in taking bold action that leads to life-changing impacts in our community.

AS A YWCA HAMILTON EMPLOYEE YOU GET

• On-the-job training and professional development opportunities
• Childcare discounts
• Opportunities to get involved in our community
• A competitive total rewards package that may include extended health benefits and paid sick time (eligibility criteria applies)

If you’re passionate about making a positive impact in the lives of women, children, gender diverse people and families every day, we would love for you to join our team!

Responsibilities

The Labour Market Development Specialist plays a key role in supporting participants in a reskilling and employment program focused on Enterprise Digital Transformation with Applied AI. This program prepares participants for careers in digital transformation, AI-enabled business processes, and emerging technology roles.

This role is responsible for preparing participants for successful entry into the workforce by supporting career exploration, skill development, and job readiness. Working closely with participants and the program team, the Labour Market Development Specialist ensures training aligns with current labour market needs and that participants are equipped with the tools, confidence, and strategies needed to secure and sustain employment in technology-driven environments.

This is a full-time contract position with a hybrid work model, including a minimum of three (3) days per week on-site at YWCA Hamilton.

Career Development & Job Readiness

• Support participants in identifying career goals and pathways aligned with enterprise digital transformation and applied AI roles
• Deliver job readiness training tailored to tech-enabled roles, including resume development, interview preparation, and job search strategies
• Provide coaching on workplace expectations, communication, and professional skills
• Facilitate workshops and one-on-one sessions to build employability and confidence
• Prepare participants for transition into roles such as Digital Transformation Analyst, AI
• Operations Support, and related positions

Training Alignment & Skill Development

• Work closely with training providers to understand curriculum related to enterprise digital transformation and applied AI
• Ensure participant skill development aligns with current labour market demands in AI, automation, and digital transformation
• Identify skill gaps and provide targeted support or resources
• Reinforce key technical and transferable skills needed in technology-enabled workplaces

Participant Support & Progress Monitoring

• Conduct skills assessments and support individualized career planning
• Monitor participant progress throughout training and job readiness phases
• Provide ongoing coaching, encouragement, and feedback
• Adjust support strategies based on participant needs
• Support participants in building confidence and overcoming employment-related barriers

Collaboration & Teamwork

• Work closely with the Client Success Coordinator to address barriers impacting participant success
• Coordinate with the Employer Liaison to align participant readiness with job opportunities
• Participate in team meetings, case conferences, and program planning

Labour Market Insights & Program Development

• Stay informed on labour market trends in digital transformation, AI, and emerging technologies
• Integrate labour market insights into coaching and training supports
• Support participants in understanding employer expectations in tech-driven roles
• Provide feedback to support program design and continuous improvement

Data Tracking & Reporting

• Maintain accurate records of participant progress and outcomes
• Track job readiness milestones and training completion
• Contribute to reporting and program evaluation
• Use data insights to improve participant outcomes

Working Conditions

• Hybrid work environment with a minimum of three (3) days per week on-site at YWCA Hamilton
• Occasional evening or weekend work may be required
• Collaborative, fast-paced environment focused on participant success

Qualifications

• Post-secondary education in Career Development, Social Services, Education, or a related field (or equivalent experience)
• 2–4 years of experience in employment services, career coaching, or workforce development
• Strong facilitation and coaching skills
• Experience supporting individuals facing barriers to employment
• Familiarity with digital transformation, AI, or tech career pathways is an asset
• Understanding of labour market trends and employer expectations

Skills & Competencies

• Strong interpersonal and coaching skills
• Excellent communication and facilitation skills
• Ability to translate technical learning into employment outcomes
• Strong organizational and time management skills
• Problem-solving and adaptability
• Proficiency in Microsoft Office and case management systems

As part of YWCA Hamilton’s commitment to Access and Equity, we strive to represent the diverse communities that we serve. Individuals who are women, First Nations, Métis, immigrant, refugee, LGBTQ2S+; individuals with disabilities; and individuals from racialized communities or other marginalized communities are encouraged to apply.

Accommodations are available throughout the recruitment process, if you require accommodation please reach out to [email protected]

Personal information collected during the recruitment process will only be used for employment opportunities in accordance with the Freedom of Information and Privacy Act. Only applications from individuals eligible to work in Canada will be considered. YWCA Hamilton may use AI tools to screen, assess, or select applicants during the hiring process.

Thank you for your interest in YWCA Hamilton. Only those selected for further consideration will be contacted.

Please visit our careers page to see more job opportunities.