Plumbing Service Coordinator
JTS Mechanical Systems Inc.
Responsibilities
· Complete plumbing estimates as required ensuring accuracy and timely submission.
· Read and verify technician daily job notes, ensuring all packing slips, parts, and time bills are uploaded and accurate.
· Reply to all customer inquiries regarding work orders, time discrepancies, or related issues, maintaining professional and clear communication. Responds to after-hours client inquiries and service calls in a timely and professional manner.
· Follow up on all open jobs, verify parts status and location, and ensure timely completion of tasks.
· Review resumes for plumbing candidates, coordinating and setting up interviews, and assisting in the hiring process.
· Work with Plumbing Service Manager to schedule daily service calls
· Other duties assigned by Manager
Requirements
- Minimum 3 years in plumbing services
- Experience and strong proficiency in Microsoft applications (Word, Excel & Outlook)
- Strong experience and demonstrated skills working on service management software and tools for tracking parts, time and estimates.
- Proven ability to manage estimates, job notes and follow ups in a fast-paced environment
- Excellent verbal and written communication skills for addressing customer inquiries and coordinating team members
- Ability to identify and resolve issues related to system performance, parts status, and job documentation.
- Highly organized while prioritizing and meeting deadlines in a fast-paced environment
Company Benefits include
- Extended health care
- Dental care
- Life insurance
- Vision care
- DPSP contributions
- Casual dress
- On-site parking
- Company events
If you have a strong background in plumbing and enjoy working in a fast-paced environment, we would love to hear from you. Submit your resume to ***email_hidden***
We are committed to maintaining a barrier-free workplace where all employees can contribute to their fullest potential. We welcome applications from women and men including members of visible minorities, aboriginal peoples and persons with disabilities.
