Receptionist/Clerk

Fraser Health Authority

Salary

The salary range for this position is CAD $28.74 - $28.74 / hour

Job Summary

Be the welcoming face of our Cardiac Clinics located at Ridge Meadows Hospital in Maple Ridge BC. and play a key role in delivering exceptional patient care. In this fast-paced role, you’ll manage front-line reception, coordinate appointments, support patient records and data systems, and collaborate closely with physicians and care teams.

If you’re organized, detail-oriented, and passionate about providing outstanding service in a healthcare setting, we want you on our team.

Make a difference every day—apply now.

Experience The Exceptional Benefits Of Working With Us Including

Comprehensive, 100% Employer-Paid Benefits: Enjoy peace of mind with full coverage.
Generous Vacation Time: eligible employees can earn up to four weeks of vacation to recharge and relax.
Benefit Portability: Seamlessly transfer your benefits from another HEABC employer.
Immediate Pension Enrollment: Secure your future with a defined municipal pension plan from day one.
Maternity Top-Up: Receive top-up during maternity leave.
TransLink Pass Subsidy: Save on commuting costs with a 50% subsidy on TransLink passes

Additional employee discounts and perks available

Eligibility based on employment status

Detailed Overview

Under general supervision this position is responsible for reception and booking of client appointments for the Cardiac Clinics, also performs secretarial duties such as word processing, prepares correspondence, mail, sets up and maintains client files, and related secretary and clerical duties.

Responsibilities

Performs reception duties for the Cardiac Clinics. Answers telephones, takes/refers messages; greets, escorts and provides directions to patients and visitors. Informs appropriate staff of patient arrivals.
Schedules client appointments for assessments or treatments for the Cardiac Clinics following referral/review by team. Liaises with patients and/or physician offices to schedule and confirm appointments. Adjusts arrangements as required; arranges follow-up visits.
Obtains patient records as required; inputs data into Meditech; prepares, maintains and researches patient files and data.
Completes patient registration documentation, entering data into the computer system.
Types technical and non-technical material such as correspondence, reports, etc. for physicians and interdisciplinary staff.
Opens, dates and distributes mail. Establishes and maintains filing for the entire service.
Composes correspondence such as form letters as directed; drafts correspondence for review and signature.
As required, reserves/books meeting rooms for general meetings or educational purposes. Ensures audio/visual equipment is available and functioning.
Completes workload measurement statistics tabulation for interdisciplinary team.
Performs other related duties as assigned.

Qualifications

Education and Experience

Grade 12 and two years related experience or an equivalent combination of education, training and experience.

Skills And Abilities

Ability to keyboard at 45 w.p.m.
Knowledge of Medical Terminology
Ability to communicate effectively both verbally and in writing.
Ability to deal with others effectively.
Physical ability to perform the duties of the position.
Ability to organize work.
Ability to operate related equipment

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

IMPORTANT: Recruitment scam warning

Please be on alert for recruitment scams. We are aware of several scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment, nor ask you to download or install an app at any point during our recruitment process.