Manager, Donor Relations

Annual Salary Range: Range $83,000 to $110,000. Expected Hiring Range $ 90,000 to $100,000

Employment Type: Permanent, Full-Time

Location: Hybrid (3 days in office per week)

Reporting Manager: Director, Stewardship & Donor Recognition

Benefits: Extended Health Benefits and eligibility to participate in the BC Municipal Pension Plan

Role Overview

The Manager, Donor Relations leads the strategy, development, and execution of donor recognition across all Providence sites, ensuring a consistent, meaningful, and engaging experience for donors. The Manager also oversees recognition entitlements for signature events and serves as the lead for Lights of Hope recognition.

Key Responsibilities

• Lead the development and implementation of donor recognition strategies across all Providence sites, including oversight of plaque programs, campaign and annual donor walls, and all bespoke and campaign-specific recognition initiatives from design through execution.
• Liaise with site leaders, vendors, construction teams, and Providence leadership to support the planning and delivery of donor recognition initiatives
• Lead the end-to-end planning and execution of the Lights of Hope display, ensuring clear timelines, accurate donor recognition, and effective coordination with volunteers, vendors, and partners.
• Oversee donor recognition tracking within the database to ensure accuracy and consistency, including assigning entitlements to the Donor Relations team.
• Manages recognition entitlements and tracking for major gift donors, including print, media, and social communications, ensuring alignment with donor intent and Foundation standards
• Oversee corporate sponsorship and gift in kind recognition entitlement fulfillment (i.e. Feast of Fortune and Lights of Hope)
• Maintain a strong understanding of the Foundation’s donor recognition policies and guidelines to ensure equitable, consistent, and best-practice recognition aligned with industry standards and local context
• Supports with the naming recognition process, including submissions to government for naming opportunities.
• Directly manages staff, providing leadership, supervision, and oversight of day-to-day operations.
• Contribute to process improvement initiatives and perform other related duties as required

Qualifications & Experience

• Successful completion of a post-secondary degree in Communications, Marketing, Public Relations, Business Administration, Nonprofit Management, English, Journalism, or a related field required.
• A minimum of 6 years progressive donor relations experience or fundraising experience either in a hospital or healthcare foundation, or academic development office, required.
• Demonstrated experience leading or contributing to donor relations or stewardship programs, including strategy development and execution.
• Strong understanding of donor-centric fundraising principles, stewardship practices, and fund management processes.
• Experience working with donor databases (Raiser’s Edge or similar) and proficiency in Microsoft Office.

As a not-for-profit foundation entrusted with donor funds and community partnerships, the successful candidate must complete and pass a criminal background check prior to commencing employment.

To submit your application, please email your resume with cover letter to ***email_hidden*** indicating the job title "Manager, Donor Relations" in the subject line.

About St. Paul’s Foundation

St. Paul’s Foundation raises funds to support patients, residents, caregivers, and families at St. Paul’s Hospital and at Providence Health Care and Providence Living sites across BC. Our generous donors are an essential part of Providence’s mission to deliver compassionate care, innovative research, and world-class medical training and education.

As we look back on our 130-year history – and forward to our future in the new St. Paul’s Hospital at the Jim Pattison Medical Campus – we are ready to further push the boundaries of innovation, research, and patient-centred care for the people of British Columbia and beyond. Truly, our mission and the support of our community have never been more important. www.helpstpauls.com

All Candidates Are Welcome

Diversity, equity, and inclusion are essential to creating a great workplace. At St. Paul’s Foundation, we are fully committed to building a strong and representative team. To that end, we especially encourage applications from members of all communities who are disadvantaged on any grounds under the BC Human Rights Code, including people of colour, people of all genders and sexualities, people with disabilities, and Indigenous Peoples, who, as a result of colonization, are under-represented in positions of economic, social, and political influence and leadership.

Thank you for your interest in working with St. Paul’s Foundation. Only candidates short-listed for interviews will be contacted.