Clinic Administrative Support Supervisor

Clinic Administrative Support Supervisor — All Brains Clinic Ltd. (Vancouver, BC)

All Brains Clinic Ltd., a Vancouver-based mental health and assessment clinic, is seeking a Clinic Administrative Support Supervisor to lead and coordinate our administrative support team and keep clinic operations running smoothly.

The successful candidate will supervise a team of 5 administrative support staff (reception, scheduling, patient intake, and records) and coordinate daily scheduling and administrative workflow with the clinic's clinical team of psychologists, psychiatrists, and specialists.

Position details

- Permanent / indeterminate, full-time, 30 regular paid hours per week, non-seasonal

- Wage: $40.00 per hour, guaranteed

- Work location: 6205 West Blvd, Vancouver, BC V6M 3X4 (on-site)

- Start date: As soon as possible

- Language of work: English

- Benefits: Paid vacation and paid sick leave in accordance with BC Employment Standards

- NOC: 12010 — Supervisors, general office and administrative support workers (TEER 2)

Main duties

- Co-ordinate, assign and review the work of reception, scheduling, patient-intake and records staff

- Establish work schedules and office procedures and coordinate daily administrative workflow with other clinic units

- Resolve administrative workflow problems and prepare routine operational reports

- Train administrative support staff in job duties, privacy/confidentiality procedures, and clinic policies

- Requisition office supplies and ensure smooth operation of office equipment, arranging maintenance and repairs as needed

- Coordinate appointment scheduling and patient flow with the clinic's clinicians (psychologists, psychiatrists, and specialists)

- Perform administrative support duties alongside the team as required

Requirements

- Completion of secondary school required

- Completion of college courses related to office/administrative support usually required

- 2 to less than 3 years of experience supervising office / clerical / administrative support staff required

- Experience in a clinic, medical office, or high-volume service environment is an asset

- Familiarity with workflow management or scheduling software (e.g., Monday.com, Calendly, or similar) is an asset

- Strong organizational, scheduling and communication skills

- English language proficiency required

How to apply

By email: ***email_hidden***

Please include a resume and a brief cover letter describing your supervisory experience.

All Brains Clinic Ltd. is an equal-opportunity employer. We welcome applications from all qualified candidates, including Canadian citizens and permanent residents, who are legally able to work in Canada.