Commercial Lines and Office Manager

At Hello World Recruitment, we specialize in identifying and offering top-tier

Insurance Broker opportunities across North America.

We’re looking for a Commercial Lines and Office Manager to join the team in Kitchener. This strategic role involves providing direct leadership to the Commercial Risk Placement Team while acting as a key liaison with the Head Office to drive operational excellence.

3 Reasons To Apply

• Leadership Impact: Direct the Commercial Risk Placement Team and influence regional process improvements.
• High-Value Compensation: Competitive salary range of $100,000 – $150,000 plus performance-based bonuses.
• Robust Benefits: Enjoy matching Group RRSP, paid personal days, and full professional development reimbursement.

Responsibilities

• Team Leadership: Lead and mentor the Commercial Risk Placement Team to ensure service standards and corporate goals are met.
• Operational Strategy: Analyze and recommend process improvements to enhance customer service and productivity.
• Stakeholder Management: Maintain positive relationships with business partners and liaise with the Head Office on regional matters.
• Onboarding & Training: Support the growth of the branch by leading the onboarding of new team members.

Desired Skills

• 5+ years of insurance operational management experience.
• 3+ years of commercial risk placement experience.
• Active RIBO license in good standing (CIP, CAIB, or CRM preferred).
• Working knowledge of Applied EPIC and Microsoft 365.

Contact: If this role sounds like a good fit for you, please reach out directly at ***email_hidden*** to learn more.